Refunds, if applicable, at the discretion of the Management, will only be made to the debit/credit card used for the original transaction. For the avoidance of doubt nothing in this Policy shall require the MERCHANT to refund the Fees (or part thereof) unless such Fees (or part thereof) have previously been paid.
In all other cases where there is a discrepancy in the fee paid, the parent has to directly contact the Institution and the Institution’s decision would be final.
